Common questions about our products, shipping, and professional project support.
Yes, absolutely. We provide professional OEM and ODM services. We can customize system dimensions, materials, and branding according to your project requirements.
Our MOQ depends on the specific product. For standard hydroponic systems, the MOQ is usually 10 units, while for greenhouse structures, we handle projects starting from 500 square meters.
For in-stock items, delivery takes 7-10 working days. For bulk orders or customized projects, the lead time is typically 20-35 working days depending on the project scale.
Yes. We provide detailed installation manuals, 3D technical drawings, and instructional videos. For large-scale projects, we can also provide online engineering support or field technicians if required.
Standard terms are 30% T/T deposit and 70% balance before shipment. We also accept L/C and Alibaba Trade Assurance for secure global transactions.